How Conversational AI Can Make Government Efficient
According to leading research firm Gartner, poorly designed conversational channels “drain resources…increase future costs…and negatively impact government service reputation”. Facing pressure to improve citizen service delivery, governments are turning to conversational AI to operate efficiently. What can SkylerAI offer? Skyler AI, a leading conversational AI firm, has built a platform to deliver multichannel citizen engagement […]
Read MoreGovernments to Deliver Quality User Experience Through AI Chatbots
New Demand for AI Chatbots Within the Government It has been estimated that by 2021, 30% of interactions the government has with citizens will be done through an AI-driven conversational channel. AI-driven conversational channels are important as they provide personalized experiences and can increase citizen engagement. Chatbots, for example, have been crucial as governments look […]
Read MoreConversational AI Handling Citizen-Centric Services Will Become the Standard for Smart Cities
AI Chatbots Will Personalize and Simplify Conversational Services Artificial intelligence chatbots may seem like a new concept to some people, but it has been growing ever more prominently as technology advances. Most people have had interactions with AI chatbots, and some even keep such a chatbot sitting in their houses and pockets. Apple’s Siri, Google’s […]
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